Terms and Conditions

These Terms and Conditions (“Terms”) govern your access to Javaherian Jewellery’s website, showroom visits, remote consultations, and purchases of fine jewellery and related services. By using our services or completing a transaction, you agree to these Terms and our Privacy Policy.

We offer private consultations, sourcing, valuations, sales, and care-related services as described on our website or confirmed in writing. Appointments are subject to availability; we may reschedule with reasonable notice when necessary. You agree to provide accurate information so we can prepare appropriately for your visit or order.

Product descriptions, imagery, and prices are presented in good faith. Availability, precious-metal weights, stone grades, and pricing may change without prior notice until an order is confirmed and accepted. We reserve the right to refuse or cancel an order in cases of error, suspected fraud, or supply constraints-in which case any payment received will be refunded where applicable.

Payment terms are communicated at the time of purchase. You authorize us and our payment providers to charge your chosen method for the agreed amount, taxes, and shipping where relevant. You represent that you have the right to use the payment method provided.

Return and exchange eligibility depends on the nature of the item (e.g. stock versus custom or altered pieces), applicable law, and the conditions stated at the point of sale. Many bespoke, engraved, resized, or specially sourced items may be final sale. Specific warranty or care terms are provided with your purchase documentation.

All content on this website-including text, graphics, logos, and photography-is owned by Javaherian or its licensors and is protected by intellectual property laws. You may not copy, scrape, or reuse our materials for commercial purposes without prior written consent.

To the fullest extent permitted by law, Javaherian is not liable for indirect, incidental, or consequential damages arising from use of our website or services. Our aggregate liability for any claim relating to a purchase is generally limited to the amount paid for that transaction, except where prohibited by law.

You agree to indemnify and hold harmless Javaherian and its team from claims arising from your misuse of our services, violation of these Terms, or violation of third-party rights, where permitted by law.

These Terms are governed by the laws applicable in the jurisdiction of our principal place of business, without regard to conflict-of-law rules. Courts in that jurisdiction shall have exclusive jurisdiction over disputes, subject to mandatory consumer protections in your place of residence where they cannot be waived.

We may update these Terms periodically. The “Last updated” date reflects the latest revision. Material changes may be communicated through our website or by email where appropriate. Continued use of our services after changes constitutes acceptance of the updated Terms where allowed by law.

For questions about these Terms, email info@javaherian.com.